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Question: Will you ship to a location outside of
the U.S.?
Answer: Yes, as long as we're legally able to, and
payment is made thru
PayPal.
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Question:
I don't see the item i'm looking for on your web site. Can you help
me?
Answer: Email me a description, manufacturers item number,
anything you can to help me locate the item .. and i'll do my best to help
you
out.
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Question:
How long after i place my order can i expect to receive it?
Answer:
If your order is placed by noon PST, and we have your item(s) in stock, i
will make every effort to ship it that same day. Orders recieved after
noon PST will most likely ship the next day. Orders placed on a Friday
after noon PST will ship the following Monday. The rest is up to
UPS.
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Question:
Will you ship to an APO?
Answer: Yes, We can ship to an APO. APO
orders will ship via The United States Postal Service. (UPS does not
deliver to
APO's)
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Question:
What if i place an order and you don't have my item in
stock?
Answer: I will immediately email you and explain what i can
do to expedite your order. Once i hear back from you that you are ok with
any time delays - i will process your order ( your Credit Card will be
charged at the time we order your item(s) ) and get the ball rolling. Once
your item(s) arrive they will ship out and you will get an email with
tracking
info.
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Question:
How accurate is your shipping calculator?
Answer: The shipping
calculator is very complex - and requires a lot of seperate info to be
entered - and then gathered together - with your order. I've done my best
to make it as accurate as possible, but occasionally it does seem a little
off. If the payment you submit turns out to be way off - please be assured
i will only charge the actual plus a very minor handling fee. If the
shipping fee is under-estimated, i'll contact you so we can work out the
details before your CC is charged. We do not intentionally gouge our
customers on shipping fees.
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