Question: Will you ship to a location outside of the U.S.?

Answer: Yes, as long as we're legally able to, and payment is made thru PayPal.

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Question: I don't see the item i'm looking for on your web site. Can you help me?

Answer: Email me a description, manufacturers item number, anything you can to help me locate the item .. and i'll do my best to help you out.

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Question: How long after i place my order can i expect to receive it?

Answer: If your order is placed by noon PST, and we have your item(s) in stock, i will make every effort to ship it that same day. Orders recieved after noon PST will most likely ship the next day. Orders placed on a Friday after noon PST will ship the following Monday. The rest is up to UPS.

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Question: Will you ship to an APO?

Answer: Yes, We can ship to an APO. APO orders will ship via The United States Postal Service. (UPS does not deliver to APO's)

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Question: What if i place an order and you don't have my item in stock?

Answer: I will immediately email you and explain what i can do to expedite your order. Once i hear back from you that you are ok with any time delays - i will process your order ( your Credit Card will be charged at the time we order your item(s) ) and get the ball rolling. Once your item(s) arrive they will ship out and you will get an email with tracking info.

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Question: How accurate is your shipping calculator?

Answer: The shipping calculator is very complex - and requires a lot of seperate info to be entered - and then gathered together - with your order. I've done my best to make it as accurate as possible, but occasionally it does seem a little off. If the payment you submit turns out to be way off - please be assured i will only charge the actual plus a very minor handling fee. If the shipping fee is under-estimated, i'll contact you so we can work out the details before your CC is charged. We do not intentionally gouge our customers on shipping fees.

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